Aventures with Air Asia..

I have learnt a couple things about flying with Air Asia. Firstly, it is really essential to pay for your lugguge online and not at the airport- whew, what a mistake!!! My family took two seperate Air Asia flights in one day and each time we had to pay lugggage fees. For the first flight, we checked in at Hong Kong airport to fly to Kuala Lumpur and then in the afternoon we were catching a flight to Bali from Kuala Lumpur. Catching our first flight was no problem. We checked in and paid our extra fees and we were shortly on the first leg of our journey. Of course, earlier that day we had tried to check in our baggage at the train station, a nice service that Hong Kong airport has; but, the Air Asia counter was closed. So, we had to take all our lugguge to the airport and check in the old fashioned way....at the airport... the first irritating moment of our day. Once arriving in Kuala Lumpur, Malaysia we had a flight to be on in 1 hour. This is when the confusion began...... We had to go through customs, collect our baggage, and then go through the whole process of checking in. I felt a bit afraid when I saw the huge lineup for customs but we managed to get through quickly. Earlier, when exiting the airplane there had been some confusion of where our stroller would be; so, we had left the plane and then had to go back to the airplane to find the stroller as, for some reason, it was not with our normal baggage... confusing...... Once we finally had all our lugguge we had to find the appropriate international Air Asia counter, it was not easy. Then, we had to get out money to pay for our luggage, again. Regan went to go get money while I waited for our airline boarding passes. Once I had the airline boarding passes in hand we ran to our gate. By this point, we were already late for our flight. At the gate, we realized we were missing a boarding pass. I had no idea if they had either neglected to print one or if we had dropped one in the rush to the gate. So, Regan ran back to get a new boarding pass and, of course, they did not want to print one for him. After some arguement we had a new boarding pass and we were finally ready to catch the flight to Bali. The next thing that was quite funny, we were escorted onto the wrong airplane.....we almost went to Saigon, haha! We suspected we were on the wrong airplane as our seats were taken. I cannot believe we eventually made our flight. I think in the end we were about half an hour or more late for our flight. None of the other customers yelled at me.....a good thing. The airline staff were annoyed because they had to unload our baby stroller from the airplane to Saigon and reload it onto the flight to Bali. To say the least, it was a very long day and I was very relieved to arrive safely in Bali. When I fly with them again I will definately not take two flights in one day or take more than one very small bag......but, the flights are a great value!